Effective Date: March 2, 2026
Business Location: United States

GadgesPlanet's shipping policy is designed to make your custom gaming PC delivery fast, reliable, and transparent. This shipping policy covers how we process, ship, and deliver all orders from GadgesPlanet.com, including our policies on delivery confirmation, disputes, and chargebacks. For reference on industry-standard shipping practices, see the UPS Shipping Resource Center.

📦 1. Order Processing Time

  • Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays).

  • Orders placed after 3:00 PM EST will begin processing the next business day.

  • During high-demand periods (holidays, major sales events), processing times may be slightly extended.

Once your order ships, you will receive a confirmation email with tracking details.

🇺🇸 2. U.S. Shipping Options & Delivery Times

We ship throughout the United States using trusted carriers.

Standard Shipping

  • Delivery Time: 3–7 business days

  • Tracking: Included

  • Carrier: USPS, UPS, or FedEx

  • Cost: Calculated at checkout

Expedited Shipping

  • Delivery Time: 1–3 business days

  • Tracking: Included

  • Cost: Calculated at checkout

Signature Confirmation

For high-value items (such as GPUs, CPUs, and other premium components), we may require signature confirmation upon delivery to prevent fraud and ensure secure receipt.

🌍 3. International Shipping

We ship to select international destinations.

  • Delivery Time: 7–21 business days (varies by country)

  • Tracking: Included when available

  • Customs & Duties: Customers are responsible for any import taxes, duties, or customs fees required by their country.

GadgesPlanet.com is not responsible for customs delays.

📦 4. Shipping Costs

Shipping fees are calculated based on:

  • Package weight and dimensions

  • Delivery destination

  • Selected shipping method

All shipping charges are displayed at checkout before payment.

🔎 5. Order Tracking & Proof of Delivery

After shipment, you will receive:

  • A tracking number

  • Delivery updates via email

We maintain carrier delivery confirmation records. If tracking shows “Delivered,” this is considered proof of successful delivery.

If you believe a package was misdelivered, you must contact us within 5 days of the marked delivery date.

⚠ 6. Lost, Stolen, or Damaged Packages

If your package arrives damaged:

  • Contact us within 5 days

  • Provide photos of the packaging and product

  • Include your order number

If a package is marked as delivered but cannot be located:

  • Check with neighbors or your local carrier

  • Contact us immediately

GadgesPlanet.com is not responsible for packages stolen after confirmed delivery unless signature confirmation was required and not obtained.

💳 7. Payment Disputes & Chargeback Protection

We are committed to resolving customer concerns quickly and fairly.

Contact Us First

If you experience any issue with your order, you agree to contact us at:

📧 support@gadgesplanet.com

Most issues can be resolved without involving your bank or credit card company.

Chargeback Policy

A chargeback occurs when a customer disputes a transaction through their bank instead of contacting the merchant.

To prevent fraud, GadgesPlanet.com securely records:

  • Billing and shipping addresses

  • IP address and device information

  • Order confirmation logs

  • Carrier tracking and delivery confirmation

  • Payment authorization verification

If a chargeback is filed, this information may be submitted to the payment processor and issuing bank as evidence.

Invalid or Fraudulent Chargebacks

The following may be considered invalid disputes:

  • Claiming non-delivery when tracking confirms delivery

  • Disputing a charge without contacting us first

  • Attempting to bypass our Return & Refund Policy

  • Filing a dispute for a product properly delivered and signed for

If a chargeback is determined to be fraudulent or abusive:

  • Your account may be suspended

  • Future purchases may be restricted

  • The dispute may be formally contested with supporting documentation

📍 8. Incorrect Shipping Address

Customers are responsible for entering accurate shipping information.

If an incorrect address is provided:

  • Reshipping fees may apply

  • Delivery delays may occur

We are not responsible for packages sent to incorrectly provided addresses.

📞 9. Contact Information

For shipping or delivery questions:

📧 support@gadgesplanet.com
🌐 https://gadgesplanet.com